What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Denton during the cooler months, when they’re necessary to keep you comfortable. While you know the team at Oak Point Heating and Air LLC will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some money if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, go back to your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the accurate time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Inspect your air filters to ensure they’re not jamming things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still deprived of heat, call Oak Point Heating and Air LLC at 940-202-1202 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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